Refrigerators & freezers
- Not cooling / inconsistent temperature
- Ice or water problems
- Unusual noise or cycling
- Door / gasket concerns
The repair workflow asks for the appliance, symptoms, property details, and access information so the service request starts with useful context.
Brand, model, parts availability, and technician qualification can affect whether a specific repair can be accepted. The request form is intentionally broad enough to screen that before scheduling.
Ice makers, microwaves, vent hoods, and other major appliances can be submitted for fit/availability screening.
Gas, refrigerant, electrical-circuit, or other regulated work is accepted only when the person performing it has the qualifications required for that scope.
The service intake can capture brand/model, when the problem started, error codes, leaks, noises, access instructions, and preferred timing. That information stays with the service record so the details are not lost between intake and scheduling.
Reduce back-and-forth by sending the appliance details up front.
Building, unit, gate, concierge, parking, or lockbox notes can be included.
Each successful online request returns a public service number.

Send the details once. We’ll route it to the right service workflow.